To add a new file, let's say an .mp3 file which is the file we want to sell, we just open the file form by clicking the "New" button in the toolbar of the file list.
You have the chance to upload a new file, which makes sense if you just upload a smaller image or product specsheet.
Note
If you want to assign a bigger file (maybe a 8MB mp3 file) you need to upload the file using an FTP program into the directory you have specified for downloadable product files (see Configuration). After you have done this, you can select the file from the drop-down list in the file form.
VirtueMart allows to manage additional files and images for each product. The File Manager can be accessed from the Product List:
The image icon is the link to the file manager. The number behind the icon is the total number of all files assigned to this product.
The File List for a Product contains all files currently assigned to the product. Files can have different "roles" like "downloadable file (to be sold!)", "additional file" and "additional image".
Virtual Products can be sold with VirtueMart - you can specify Files, which are made available for download after a purchase has been successful.
Important
The Download Mode must be enabled globally in the Configuration first. See Section Configuration - Downloads for more information about that.
Products can have one or more Files assigned to them as downloadable Product File.
Warning
downloadable Product Files and additional Files are two completely different Things. While additional Product Files can be downloaded at any time while being published, downloadable Product Files can only be downloaded after the Product has been purchased and the Order Status has been changed to that Order Status which enables Downloads.
To access the File Manager, click the small Image Icon in the Product List (Column Media) in the Row of the Product you want to edit. A new Window opens and shows a List of all Files assigned to that Product. Click the Button to open the Product File Form.
In that File Form you need to choose File Type: Downloadable Product File (to be sold!) first - because that makes a drop down list with existing Files visible. You can now upload a file using the Upload Field or select a File from the drop down List.
Note
File Uploads via HTTP are usually limited by Size, so you can upload Files via FTP first into the Download Root Path and then select the File from the drop down List here in the Form.
You don't need to specify more information now - just submit the Form using the Button. You can repeat this action to add more than one downloadable Product File to a Product.
Customers are automatically notified about their Downloads in an Email. The Email is sent out after the Order Status has been changed automatically (e.g. when using Credit Card Payment with instant notification that the Payment could be captured) or manually (from the Order List in the Admin Section).
The Customer now must click the links, which lead them to the Download Page, so they can get their File(s).
If a Customer doesn't receive the Download-Info Email, you can resend that Email. Just open the Order Details of the Order from the Order List and click "Resend Download ID".
When the Download has expired or the Customer has downloaded the maximum number of Times, you can re-enable the Download Possibility from the same place:
Just click the Button "Re-enable Download" and a new Email with new Download ID(s) is sent out to the customer.
If you cancel an Order, the Download ID(s) are removed from the Database, so the Customer won't be able to download any of the purchased Files.
You can have as many Images and Files for a Product as you need. To specify a new Image or File, you need to access the File Manager for that Product (from the Product List, Column Media).
Additional Images are either shown on the Product Details Page or on a separate Images Page (Amazon-like) - that depends on your "Flypage Template".
Additional Files can be Product Specs, PDF Flyers or other Materials you want to give to the Customer to give better Information about the Product. The List of available Files is shown on the Product Details Page.
Note
When removing a File which is still used by other Products, that File won't be physically removed from the Server.